Shipping
& Returns
Shipping Policy
At devhindavi.com, we aim to ensure a smooth and reliable delivery process for all our customers. Please read our shipping policy carefully:
1. Order Processing Time
• Orders are processed within 1-2 business days after payment confirmation.
• Custom or personalised orders may require additional processing time, which will be communicated at the time of purchase.
2. Shipping Methods and Delivery Time
• We offer standard and expedited shipping options based on your location.
• Estimated delivery times:
• Domestic (within India): 3-7 business days.
• International: 7-14 business days (depending on location and customs processing).
• Delivery timelines are estimates and may vary due to unforeseen circumstances.
3. Shipping Charges
• Shipping charges are calculated at checkout based on the shipping method, destination, and product weight.
• Free shipping may be available on select products or during promotions.
4. Order Tracking
• Once your order is shipped, you will receive a tracking number via email to monitor its status.
5. Undelivered or Lost Packages
• If a package is delayed, undelivered, or lost, please contact us at [insert email/contact form]. We will work with the carrier to resolve the issue.
• Refunds or replacements for lost packages are subject to verification by the shipping carrier.
6. Customs and Duties (For International Orders)
• International customers are responsible for any customs fees, taxes, or duties required by their country.
• We are not liable for delays caused by customs clearance.
7. Incorrect Shipping Information
• Please ensure your shipping address is accurate and complete at checkout.
• DevHindavi.com is not responsible for delays or losses caused by incorrect shipping information.
8. Damaged or Defective Items
• If your item arrives damaged, contact us within 48 hours of delivery with photos of the product and packaging. We will arrange a replacement or refund as needed.
For any questions or concerns regarding our shipping policy, feel free to contact us at [contact@devhindavi.com].
Return, Refund & Exchange Policy
We want you to love your purchase! If you’re not satisfied, here’s our return policy:
1. Eligibility for Returns:
• Products must be returned in their original condition, unused, and in the original packaging within 7 days of receipt.
• Certain items like digital downloads, personalized products, and sale items are non-returnable.
2. Return Process:
• Contact us via [email/contact form] to initiate a return.
• Refunds will be processed within 7-10 business days after the return is approved.
3. Shipping Costs:
• Customers are responsible for return shipping costs unless the product is defective or damaged.