Store Policy
Welcome to DevHindavi.com! We strive to provide a seamless shopping experience with high-quality products and services. Please review our store policies to understand our terms and conditions:
1. Order Processing:
• Orders are processed within 1-2 business days after payment confirmation.
• Shipping timelines vary depending on your location and chosen shipping method.
2. Product Availability:
• While we aim to keep all items in stock, some products may have limited availability.
• In case of unavailability, you will be notified promptly, and refunds will be processed as per our refund policy.
3. Custom Orders:
• Any custom or personalised orders require upfront payment and may take additional processing time.
4. Changes or Cancellations:
• Modifications or cancellations can be made within 24 hours of order placement. After this period, changes may not be possible.
Customer Care
Your satisfaction is our priority! If you have questions, concerns, or need assistance, our customer care team is here to help.
• Contact Us: contact@devhindavi.com
• Response Time: Expect a reply within 24-48 business hours.
• Support Hours: Monday to Friday, 9:00 AM – 6:00 PM (IST).
Privacy & Safety
Your privacy and security are paramount. We are committed to protecting your personal information:
1. Data Collection:
• We only collect necessary data to process orders and improve your experience.
2. Secure Transactions:
• All payments are processed through secure, encrypted gateways.
3. No Sharing of Information:
• We never share your information with third parties without your explicit consent.
Inquiries
For any inquiries or collaborations, please reach out via the contact page. We look forward to connecting with you!
• Email Us: inquiries@devhindavi.com
Payment Methods
- Credit / Debit Cards / Net Banking / UPI
- PAYPAL
- Offline Payments
Refund policy
We want you to be completely satisfied with your purchase. If you are not, our refund policy covers:
1. Eligibility for Refund:
• Products must be returned in their original condition, unused, and in original packaging within 7 days of delivery.
• Non-returnable items include digital products, custom orders, and sale items.
2. Refund Process:
• To initiate a return, contact us via [email/contact form].
• Once your return is approved and processed, refunds will be issued to your original payment method within 7-10 business days.
3. Shipping Costs:
• Return shipping costs are the responsibility of the customer unless the product is defective or damaged upon delivery.